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  • Promoting an Email User to a Domain Administrator

    Promoting a normal email user to an Administrator in SmarterMail will give them the ability to make authoritative changes for their domain in SmarterMail, such as deleting and creating users, settings limits, and editing spam and content filtering settings. Step 1 Start by logging into …

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  • SmarterMail Error: ‘IPC Port: Access is Denied’

    If you have recently installed the latest version of SmarterMail on your server, and are now receiving an error message which says, ‘IPC Port: Access is Denied’, this can be easily resolved by changing a certain line in SmarterMail’s ‘web.config’ file to point it back …

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  • ‘Bad Data’ Error upon logging into SmarterMail 3

    Version 3 of SmarterMail was designed to use Version 1.1 of ASP.NET, and will return a specific Bad Data error if it is set to use any other version of ASP.NET. Resolving this issue is easily done by altering the version of .NET used by …

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  • SmarterMail Maximum Message Size Limit

    To find out the SmarterMail Maximum message size limit Log into SmarterMail Navigate to Settings -> Protocal Settings -> SMTP In Set the field “Maximum Message Size” to the desired limit or ’0′ for unlimited, then click on the Save button.

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  • How to set up DomainKeys in SmarterMail v5

    One of the most advantagoues features of version 5 of SmarterMail is the implementation of DomainKeys, used as a method of authenticating the origin of an email, as many free email providers’ requirements for passing spam checks have become more stringent. Setting up a DomainKey …

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  • How to enable the Alternate SMTP port in SmarterMail

    While most Internet Service Providers allow full communication on TCP/IP Port 25, used exclusively for the Simple Mail Transfer Protocol (SMTP) service, some block communication on this port as an attempt to combat spam. As a workaround, SmarterMail includes the ability to designate an alternate port …

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  • Recommended Anti-Spam Settings for SmarterMail 4

    Global Default Domain Anti-Spam Settings Unless a domain or individual user account has selected to override the default settings, these Anti-Spam settings will be applied to all Domains and User accounts on the system. See the sections below to modify individual Domain or User account …

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  • Recommended Anti-Spam Settings for SmarterMail 5

    Global Default Domain Anti-Spam Settings Unless a domain or individual user account has selected to override the default settings, these Anti-Spam settings will be applied to all Domains and User accounts on the system. See the sections below to modify individual Domain or User account …

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  • SmarterMail DNS Server Settings

    In order to send mail to a domain, the sending mail server has to perform a DNS lookup on the target domain to find out what IP address the receiving mail server has. You can specify what DNS servers you want SmarterMail to use for …

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  • Changing Log File Detail Levels in SmarterMail 4

    Setting the level of detail in the log files for SmarterMail Version 4 is quite simple, and helpful in troubleshooting mail issues. Log into SmarterMail as “admin“. Hover the mouse over the “Settings” tab at the top, and Click on “Log Settings” from the dropdown …

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